Subject: Using Maxtor's Power Diagnostic (POWERMAX.EXE) Utilities (Powermax x.xx)
Summary: Step by step procedure to perform diagnostics on Maxtor/Quantum hard drives
utilizing POWERMAX.EXE.
----------------------------------------------------------------------------------------
Disclaimer: This Document is provided as is without any warranty of any kind, either
expressed or implied. In no event will MAXTOR CORPORATION be liable to you for any
damages, including any loss of profit or savings, arising out of the use or inability
to use the information contained in this document. Maxtor Corporation makes no
representations or warranties with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for any particular purpose.
Overview: The POWERMAX.EXE utility is designed to perform diagnostic read/write
verifications on Maxtor/Quantum hard drives. These tests will determine hard drive integrity.
The POWERMAX.EXE utility is effective on all ATA (IDE) hard drives with a capacity greater than
or equal to 500 MB. Maxtor recommends the use of this utility for troubleshooting potential hard drive
problems. These problems include, but are not limited to the following:
* Potential hard drive surface problems (e.g., bad clusters, bad sectors,
partitioning/formatting problems, etc.).
* Drive recognition problems (e.g. hard drive that is not recognized by the operating
system).
* Software removal.
NOTE: Earlier versions of MAXDIAG.EXE found on MaxBlast/MaxBlast Plus generate identified,
phantom errors. This condition no longer exists with Powermax x.xx and above.
It is recommended to run Powermax on all Maxtor hard drives prior to warranty replacement.
Downloading POWERMAX.EXE:
-------------------------
POWERMAX.EXE can be downloaded from Maxtor's Website at http://www.maxtor.com/. It is
contained in the file named PWRDIAG.EXE.
NOTE: PWRDIAG.EXE is a self-extracting file containing:
* POWERMAX.EXE - Utility for performing hard drive diagnostics
* CHIPSET.DRV - Driver Database File
* 20014.TXT - This file
Prior to extraction, Maxtor recommends that you copy PWRDIAG.EXE to a formatted bootable
(Windows 95/98/2000 or Windows NT), 3.5-inch floppy diskette. PWRDIAG.EXE can be extracted
either from a DOS Command prompt, by double-clicking on the file from a Windows 95/98/2000
or Windows NT environment. The files must be extracted in order to execute POWERMAX.EXE.
! WARNING !: All data will be lost when the "Write Disk Pack (low level format)" test is
performed. Maxtor recommends that users backup any/all critical data and removing other
hard drives before performing this test.
Step-by-Step Procedure:
-----------------------
The following is Step-by-Step procedure for performing hard drive diagnostics via the
POWERMAX.EXE utility:
System Boot and Test Initialization
1. Clean Boot the system to the "A:\>" prompt with a bootable, Windows 95, 98, 2000 or NT
system diskette containing PWRDIAG.EXE.
2. If the files contained in PWRDIAG.EXE have not been extracted on the floppy diskette,
at the "A:\>" prompt Type "PWRDIAG.EXE" to extract the files on the floppy diskette.
3. At the "A:\>" prompt Type "POWERMAX" and press [Enter]. This will execute the diagnostic
program, display the Maxtor logo and display the Disclaimer Screen. The program name
"Maxtor Powermax x.xx" (x values vary per version) is displayed at the top of each
screen.
NOTE: The information on the screen identifies the keystrokes to be use to continue the
program execution and the ones which terminates the operations.
NOTE: POWERMAX.EXE is a command line utility. It cannot be properly executed from the
Windows 95/98/2000 or Windows NT Graphical (GUI) environment.
4. After reviewing the Disclaimer information Type "y" and the Handling Precautions screen
is displayed.
5. After reviewing the Handling Precautions information Type "y" and the Installation Detection
screen is displayed.
6. The Installation Detection information is displayed as shown below. This portion of the
utility is designed to interrogate your system and identify the connection location of
IDE devices; whether connected to the motherboard's onboard controllers or connected a
third party controller card (e.g., the Maxtor Ultra ATA/100 Adapter Card).
7. The screen shown below is displayed; it is divided into three panes, Test Status, Current
Drive and Help. The "Test Status" segment displays the information relating to the
specific test being run. The "Current Drive" segment displays information about the
drive being tested. The "Help" segment provides information on the valid keystrokes at
the current point in the process where the specific keystroke information is not
included as part of that test.
8. The "Select Drive" popup window is displayed listing the devices available for testing.
The Primary Master is highlighted; instructions in the "Help" segment identify the valid
operations available.
9. Highlight the Maxtor drive to be tested and press [Enter].
10. The "Select Drive" popup window is closed and the "Select Test" popup window is
opened.
Select Test
Installation Confirmation
Basic Quick (90 Second) Test
Advance Test (Factory Re-Certification)
Burn In Test
Write Disk Pack (low level format)
Select Another Drive
Contact Maxtor
Installation Confirmation Test Suite
In the "Select Test" popup window Highlight "Installation Confirmation" and press [Enter].
A popup window with a brief explanation of the test suite is displayed; Press any key to continue the test.
The "Test Status" window identifies the test being performed and the results of each test in the test suite.
Prior to and during the actual testing the "Drive Status" window displays information about the Maxtor hard
drive selected for testing. At the conclusion of the "Installation Confirmation" suite of tests a popup window
overlays the "Drive Status" window with the test suite results. If tests in the "Installation Confirmation"
test suite pass the following message is displayed in the "Installation Confirmation" Test Suite Results
popup window: Congratulations! Your Maxtor Hard drive is correctly installed. Press any key to continue.
Pressing a key will return the utility to the "Select Test" popup window.
NOTE: If you receive a failure message or 3 digit error code please refer to the Maxto.com Knowledgebase
document <ahref = "http://maxtor.custhelp.com/cgi-bin/maxtor.cfg/php/enduser/std_adp.php?_refno=010703-000069">FAQ</a>
for a description of the error code.
In the "Select Test" popup window Highlight "Basic Quick (90 Second) Test" and press [Enter]. A popup window with a
brief explanation of the test suite is displayed; Press any key to continue the test.
The "Test Status" window identifies the test being performed and the results of each test
in the test suite. Prior to and during the actual testing the "Drive Status" window displays information
about the Maxtor hard drive selected for testing. At the conclusion of the "Basic Quick (90 Second) Test" suite
of tests a popup window overlays the "Drive Status" window with the test suite results.
If tests in the "Basic Quick (90 Second) Test" test suite pass the following message is displayed in the
"Basic Quick (90 Second) Test" Test Suite Results popup window: Congratulations! Your drive has passed the
Basic (Quick) Test. If you are still experiencing problems, please run the Advanced Test to re-certify you drive.
Advanced Test (Factory Re-Certification)
This is a long test (20 - 30 minutes) depending on the capacity of the drive. Perform this test only if the
drive has passed the first two tests and the drive is still not performing correctly.
In the "Select Test" popup window Highlight "Advanced Test (Factory Re-Certification)" and press [Enter].
A popup window with a brief explanation of the test suite is displayed; Press the `Y' key to start the test,
any other key to abort. The "Test Status" window identifies the test being performed and the results of each
test in the test suite. Prior to and during the actual testing the "Drive Status" window displays information a
bout the Maxtor hard drive selected for testing.
At the conclusion of the "Advanced Test (Factory Re-Certification)" suite of tests a popup window overlays the
"Drive Status" window with the test suite results. If tests in the "Basic Quick (90 Second) Test" test suite
pass the following message is displayed in the "Advanced Test (Factory Re-Certification)" Test Suite Results popup window:
Congratulations! Your drive is certified error free Press any key to continue and return to the Powermax Main Menu
This is a long test depending on the capacity of the drive and the number of cycles (20-30 minutes per test cycle)
of the test suite to be performed. Perform this test only if the drive has passed the first three tests and the drive
is still not performing correctly. In the "Select Test" popup window Highlight "Burn In" and press [Enter].
A popup window with a brief explanation of the test suite is displayed. This popup window includes the requirement
to specify the number of iterations of the test suite to be performed as follows:
"How Many passes (1-60) (hit ESC to Cancel)?"
Enter the number of passes (1-60) to be performed and Press the Enter Key
Prior to and during the actual testing the "Drive Status" window displays information about the Maxtor hard drive
selected for testing. If tests in the "Burn In" test suite pass in the "Drive Status" window "Test Results" displays
"Passed"The "Select Test" popup window is displayed.
This is a "Data Destructive" format of the Maxtor hard drive. All information on the hard drive will be lost.
Perform this low level format only if all other tests have passed (or by direction of Maxtor Technical Support)
and the hard drive is still not performing correctly. In the "Select Test" popup window Highlight Write Disk Pack
(low level format) and press [Enter].
The following Warning Popup Window is displayed:
Warning:
All data on this drive will be lost by running this test. Back up
ALL data BEFORE running this test. Maxtor recommends removing any
other hard drives from the system before running this test.
Type YES (all capital letters) followed by <Enter> to begin the
test, or any other key followed by <Enter> to Abort.
If tests in the "Burn In" test suite pass in the "Drive Status" window "Test Results" displays "Passed"
The "Select Test" popup window is displayed.
NOTE: If you receive a failure message, please contact Maxtor with the 6 digit error code.
Partition and high-level format the hard drive using the operating system after performing the low-level format.
Optional If Necessary:
In the "Select Test" popup window Highlight Select Another Drive and press [Enter]. This displays the
"Select Drive" popup window.
Repeat test suites as necessary.
Assunto: Usando o Diagnóstico de Poder de Maxtor (POWERMAX.EXE) Utilidades (Powermax x.xx)
Resumo: Passo por passo procedimento para executar diagnósticos em discos rígidos de Maxtor/Quantum
POWERMAX.EXE utilizando.
Retratação: Este Documento é provido como está sem qualquer garantia de qualquer amável, ou
expressado ou insinuou. Em nenhum evento vai CORPORAÇÃO de MAXTOR seja responsável ao senhor por qualquer
danos, incluindo qualquer perda de lucro ou poupanças, surgindo fora do uso ou inabilidade,
usar a informação contida neste documento. Corporação de Maxtor faz nenhum
representações ou garantias com respeito ao hereof de conteúdo e especificamente
nega qualquer garantia incluída de merchantability ou aptidão para qualquer propósito particular.
Avaliação: A utilidade de POWERMAX.EXE é projetada para executar read/write diagnóstico
verificações em discos rígidos de Maxtor/Quantum. Estes testes determinarão integridade de disco rígido.
A utilidade de POWERMAX.EXE é efetiva em todo o ATA (IDE) discos rígidos com uma capacidade maior que
ou iguala a 500 MB. Maxtor recomenda o uso desta utilidade para troubleshooting disco rígido potencial
problemas. Estes problemas incluem, mas não é limitado ao seguinte:
* Problemas de superfície de disco rígido potenciais (por exemplo, agrupamentos ruins, setores ruins,
problemas de partitioning/formatting, etc.).
* Dirija problemas de reconhecimento (por exemplo disco rígido que não é reconhecido o operando
sistema).
* Remoção de software.
NOTA: Mais cedo versões de MAXDIAG.EXE achadas em Vantagem de MaxBlast/MaxBlast geram identificado,
erros de fantasma. Esta condição já não existe com Powermax x.xx e sobre.
Era recomendado para correr Powermax em todos os discos rígidos de Maxtor antes de substituição de garantia.
POWERMAX.EXE carregando:
POWERMAX.EXE pode ser carregado do Website de Maxtor a http://www.maxtor.com /. é
contido no arquivo nomeado PWRDIAG.EXE.
NOTA: PWRDIAG.EXE é um arquivo contendo ego-extraindo:
* POWERMAX.EXE - Utilidade por executar diagnósticos de disco rígido
* CHIPSET.DRV - Motorista Arquivo de Banco de dados
* 20014.TXT - Este arquivo
Antes de extração, recomenda Maxtor que o senhor copia PWRDIAG.EXE a um bootable formatado
(Windows 95/98/2000 ou Windows NT), 3.5-polegada disquete mole. PWRDIAG.EXE pode ser extraído
ou de um DOS Comando lembrete, clicando duas vezes no arquivo de um Windows 95/98/2000,
ou ambiente de Windows NT. Os arquivos devem ser para executar POWERMAX.EXE.
! ADVERTINDO!: Todos os dados serão perdidos quando o " Escreva Pacote de Disco (baixo formato de nível) " teste é
executado. Maxtor recomenda que os usuários any/all posterior dados críticos e removendo outro
discos rígidos antes de executar este teste.
Passo por passo Procedimento:
O seguinte é Passo por passo procedimento por executar diagnósticos de disco rígido pelo
Utilidade de POWERMAX.EXE:
Bota de sistema e Inicialização de Teste
1. Bota limpa o sistema para o " UM :\> " lembrete com um bootable, Windows 95, 98, 2000 ou NT
disquete de sistema que contém PWRDIAG.EXE.
2. se os arquivos contivessem em PWRDIAG.EXE não foi extraído no disquete mole,
ao " UM :\> Tipo " " pronto PWRDIAG.EXE " para extrair os arquivos no disquete mole.
3. ao " UM :\> Tipo " " pronto POWERMAX " e imprensa [Entre]. Isto executará o diagnóstico
programe, exiba o logotipo de Maxtor e exiba a Tela de Retratação. O nome de programa
" Maxtor Powermax x.xx " (valores de x variam por versão) é exibido ao topo de cada
tela.
NOTA: A informação sobre a tela identifica as batidas de tecla para ser uso para continuar o
programe execução e o ones que terminam as operações.
NOTA: POWERMAX.EXE é uma utilidade de linha de comando. Não pode ser executado corretamente do
Windows 95/98/2000 ou Windows NT Graphical (GUI) ambiente.
4. depois de revisar a informação de Retratação Digitam " y " e a tela de Precauções de Manipulação
é exibido.
5. depois de revisar a informação de Precauções de Manipulação Digitam " y " e a Descoberta de Instalação
tela é exibida.
6. a informação de Descoberta de Instalação é exibida como mostrado abaixo. Esta porção do
é projetada utilidade interrogar seu sistema e identificar o local de conexão de
Dispositivos de IDE; se conectado aos controladores de onboard do placa-base ou conectado um
terceiro cartão de controlador de festa (por exemplo, o Extremista de Maxtor ATA/100 Adaptador Cartão).
7. a tela mostrada abaixo é exibida; é dividido em três vidraças, Estado de Teste, Atual,
Dirija e Ajuda. Os " Estados " de Teste segmentam exibições a informação relativo ao
corrida de ser de teste específica. O " segmento de Passeio " Atual exibe informação aproximadamente o
ser de passeio testou. O " segmento de Ajuda " provê informação sobre as batidas de tecla válidas a
o ponto atual no processo onde a informação de batida de tecla específica não é
incluído como parte daquele teste.
8. a " janela de popup de Passeio " Seleta que lista os dispositivos disponível para testar é exibida.
O Mestre Primário é realçado; instruções no " segmento de Ajuda " identificam o válido
operações disponível.
9. realce o Maxtor dirigem ser testados e apertar [Entre].
10. A " janela de popup de Passeio " Seleta está fechada e a " janela de popup de Teste " Seleta é
aberto.
Teste seleto
Confirmação de instalação
Básico Rápido (90 Segundo) Teste
Teste de antemão (Re-certificação de Fábrica)
Queime Em Teste
Escreva Pacote de Disco (baixo formato de nível)
Selecione Outro Passeio
Contate Maxtor
Instalação Confirmação Teste Apartamento
Na " Teste " popup janela Destaque " Instalação Confirmação " Seleta e imprensa [Entre].
Uma janela de popup com uma explicação breve do apartamento de teste é exibida; Aperte qualquer chave para continuar o teste.
...
andrejufreire