Mechanical issues.pdf

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CONFIDENTIAL
1 (8)
Customer and Market Operations
EMEA Customer Care
Service Bulletin No. SB-014/20.06.07
RM-135
MECHANICAL ISSUES
1. SD-Door gap:
Between SD-door and D-cover there is a small gap (maximum 0.3 mm)
which is at acceptable level. In case of customer complaints concerning
SD-door gap, please check following points:
Check this
gap
Example of unacceptable gap:
Unacceptable
gap
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Level 1
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Level 2
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Level 3
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Level 4
Version 1
RM-135 SB-014
Copyright © Nokia Corporation 2007
CONFIDENTIAL
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A. Misplacement of locking-pads:
After removing the D-cover (refer to disassembly instructions in Service
Manual), please check that the locking pads are in right position. If not,
please check next point.
Misplaced locking pads
Correct position for locking pads
B. Tolerances of parts:
If the locking pad position is correct, but still a big gap is visible due to e.g.
mechanical tolerances, replace the D-cover assembly (0256560). Before
replacing D-cover assembly with a new one, please check that the new D-
cover assembly has smaller gap.
x
Level 1
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Level 2
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Level 3
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Level 4
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RM-135 SB-014
Copyright © Nokia Corporation 2007
CONFIDENTIAL
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2. Chrome and top coat peeling-off
Below-described top coat and chrome peel-off complaints for the chromed
magnesium parts can be covered by warranty repair within warranty period
as long as there can not be seen any misuse by the end-user.
A. B-cover deco part peeling off
Repair action for B-cover deco part (9901018) peeling off either top coat or
chrome is to replace the B-cover with a new one.
For replacement use only version C2 05.23 or higher (please see
APPENDIX I: How to identify different versions)
Examples of peeling off in B-cover deco part:
x
Level 1
x
Level 2
x
Level 3
x
Level 4
Version 1
RM-135 SB-014
Copyright © Nokia Corporation 2007
CONFIDENTIAL
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B. C-cover peeling off
Repair action for C-cover (0256617) peeling off either top coat or chrome
is to replace the C-cover with a new one. Note: C-cover can not be
identified by version or manufacturing date.
Example of peeling off in C-cover:
C. D-cover peeling off:
Repair action for D-cover (0256650) peeling off either top coat or chrome
is to replace the D-cover with a new one.
For replacement use only version V3 or higher (please see APPENDIX I:
How to identify different versions)
Example of peeling off in D-cover:
x
Level 1
x
Level 2
x
Level 3
x
Level 4
Version 1
RM-135 SB-014
Copyright © Nokia Corporation 2007
CONFIDENTIAL
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D. SD-door peeling off:
Repair action for SD-door (6443141) peeling off either top coat or chrome
is to replace the SD-door with a new one.
For replacement use only version V3 or higher (please see APPENDIX I:
How to identify different versions)
Example of peeling off in SD-door:
White surface / missing top
coat
Reporting the above described issues, please see APPENDIX II
x
Level 1
x
Level 2
x
Level 3
x
Level 4
Version 1
RM-135 SB-014
Copyright © Nokia Corporation 2007

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