SYNC_3_USB_MAPS-Update-Guide.pdf

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USB UPDATE
INSTRUCTIONS
FOR SYNC 3
MAP DATA
These instructions will help you to update
your SYNC 3 with the latest Map data.
Please note the vehicle can still be
driven during the installation, but some
navigation features may be disabled,
such as voice control.
Vehicle Update
• You’ll need a flash drive of at least 32 GB of
space. Please make sure it’s clear of any other
files on the drive.
• There will be two parts to the installation
process and each part can take approximately
one hour.
• To avoid any interruptions during the update
(e.g. due to low battery level and auto-
shutdown), the recommendation is to initiate
the update before starting a journey.
• While the update is in process, please do not
remove the USB stick or turn off Sync. This may
cause malfunctions or damage to the system.
Approximate time to update:
80-110 minutes
Please note that download time
will vary depending on connection
bandwidth.
File Size: 23.2 GB
The vehicle can be driven during the
update period, but some navigation
features may be disabled.
It is recommended to download the
file from the website to an easily
accessible drive on your machine.
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PART 1
PREPARE UPDATE
1. Make sure your USB Flash Drive has
a capacity of at least 32 GB.
To enable a proper update process please
make sure that only the following is
present on the USB flash drive:
• A folder titled “SyncMyRide”
• One file “autoinstall.lst”
• One file “DONTINDX.MSA”
The unzip tool should automatically create
all these files on the USB Flash Drive (root
directory). If not, please ensure you extract
the complete main package and not just
some of the individual folders and files.
The update available for download is
packaged as an archive so you will need
to unzip it after download. For unzipping
the file, you can use tools such as WinZip,
WinRAR and 7zip.
It is recommended to right click on the
downloaded file and extract all directly
to the USB.
Do not to create any folder on the USB as
this may cause errors during installation.
However, if the “SyncMyRide” folder is
missing from the USB after unzipping has
completed, you may need to create the
folder manually. Please see FAQs on how
to do this.
2. Make sure the USB Flash Drive is
formatted to exFat prior to the update.
Please consult the FAQs section for
information on how to format the USB
Flash Drive.
3. Initiate the download from the website to
an easily accessible drive on your PC.
4. Locate the downloaded file on your
computer and unzip the files (with a tool of
your choice) directly onto the highest level
(root directory) of your USB Flash Drive.
5. Safely remove the USB Flash Drive from
your computer.
You are now ready to update your vehicle.
2
PART 2
INSTALL UPDATE
Inside your vehicle.
1. Turn on your vehicle’s engine. Please
remove any other USB devices prior to the
installation and do not insert them again
until the update is completed.
To begin installing the second part of the
Map Update immediately you will need to
perform a key cycle. A key cycle requires
the following steps:
• Stop driving
• Ignition OFF / Stop
• Open and close driver‘s door and lock it
• Wait 2 minutes (ensure the SYNC display
shuts off)
• Unlock / open driver‘s door
• Ignition ON / Start
Tip: The USB flash drive will
begin to be recognised by SYNC.
This might take few minutes.
4. The second part of the SYNC Map Update
will continue for approximately the next
45-60 minutes. It is highly recommended
to not interrupt the installation process
until the second part is completed and a
“Installation Complete” pop-up appears
on the screen.
2. Insert the USB Flash Drive into the
vehicle‘s USB port and follow the SYNC
screen prompts.
3. The first part of the SYNC Map update
will continue for approximately the next
30-35 minutes. When the first part is
complete, a “Key Cycle” pop-up may
appear on the screen.
Do not remove the USB until the whole
installation is complete. It is ok to leave
the USB inserted after you park your car
and leave it in when you restart the car
for your next journey.
Do not remove the USB. A key cycle is
required before the updates will take
effect and the log file is generated.
5. With the next key cycle, the map update
is completed. Please do not remove the
USB. Sync will create the log file of the
update. It takes approximately 2 minutes
until a “Installation Complete” pop-up
appears on the screen. Remove the USB
Flash Drive.
The vehicle update is now completed.
3
PART 3
UPDATING RECORDS
Please note that once installation is
complete a log file will be generated on
your USB flash drive. By uploading it onto
the Ford website, you will confirm the
installation was successfully completed.
If the log file is not uploaded, the system
won’t be able to detect that you have
installed the latest SYNC update and you
might not receive the latest Software and
Map data updates in the future.
A successful upload of the log file gives
users the possibility to download new Map
updates for vehicles equipped with the
SYNC 3 navigation system.
1. Please go back to the Ford website.
2. Click the “Browse for log file” button and
upload the update information from the
flash drive.
The update information is stored in the
SyncMyRide folder on the USB Flash Drive.
The filename includes SYNC + serial
number + VIN and has the extension
.xml (e.g. Sync_WUB3A18V
WF05MNGCC5FY12345.xml).
3. You have now confirmed the update was
installed. Thank you!
4

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