Process_Flow.PDF

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Process Flow, Electrical
Process Flow, Electrical
Applicable for K510
Contents
1
2
Process Flow, HVC............................................................................................ 2
1.1
Process Flow HVC, Description ............................................................ 3
Revision History ................................................................................................ 4
000 21-2/FEA 209 544/102 A
Company Internal
©
Sony Ericsson Mobile Communications AB
Approved according to 1/109 41-4/FCP 101
3650/2
Process Flow, Electrical
1 Process Flow, HVC
Unit in
No Trouble
Found or
Software
Fault
Determine
Fault
Liquid Intrusion Control
Reject for
Customer Abuse
Hardware
Fault Found
Fault not repairable on this level
or cause of failure not found
Trouble Shoot
Fault not repairable on this level
Repair
Upgrade Software
to Latest Revision
if Needed
Update Label if
Needed
Test
Fail
Pass
Next Repair Level
Unit Out
000 21-2/FEA 209 544/102 A
Company Internal
©
Sony Ericsson Mobile Communications AB
2(4)
Process Flow, Electrical
1.1
Box
Process Flow HVC, Description
Reference
Process the phone according to local requirements.
Test Instruction, Mechanical and Electrical
Determine if the phone is faulty or not, and try to confirm the
customer’s complaint. Only perform those tests necessary to
confirm the failure.
If a hardware fault is found, or a hardware and software fault is
found, then continue with
Trouble Shoot.
If only a software fault is found, then continue with
Upgrade
Software to Latest Revision, Test,
and
Unit Out.
Report as
SW upgrade.
If no hardware or software fault is found, then continue with
Upgrade Software to Latest Revision, Test,
and
Unit Out.
Report as
No Trouble Found, NTF.
If liquid intrusion or other abuse is found, then continue with
Reject
for Customer Abuse.
Test Instruction, Mechanical
If liquid intrusion or abuse is found, then reject the product
according to local requirements.
Trouble Shooting Guide, Mechanical and Electrical
Determine the cause of the failure. Trouble-shoot the phone
according to the guide for the most common faults.
Working Instruction, Mechanical and Electrical
Repair the faulty phone according to the instruction. Replace parts
as required.
(Product Change Survey, Mechanical)
Flashing the latest software into the phone at this point may
“repair” some problems.
If a repair that requires calibration has been done, then calibrate
the unit in SERP.
(Test Instruction, Electrical)
Calibration can only be done by authorized repair locations.
Product Change Survey, Mechanical
Upgrade the software to the latest revision if needed.
Working Instruction Mechanical
Print and apply a new label if needed.
Test Instruction, Mechanical and Electrical
Perform all tests as described in the instruction.
Process and package the phone according to local requirements.
Unit in
Determine Fault
Reject for Customer
Abuse
Trouble Shoot
Repair
Upgrade Software to
Latest Revision if
Needed
Update Label if Needed
Test
Unit Out
000 21-2/FEA 209 544/102 A
Company Internal
©
Sony Ericsson Mobile Communications AB
3(4)
Process Flow, Electrical
2 Revision History
Rev.
A
Date
2006-05-05
Changes / Comments
First release
000 21-2/FEA 209 544/102 A
Company Internal
©
Sony Ericsson Mobile Communications AB
4(4)

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